Zero Tolerance Policy

LuxuryTolls Zero-Tolerance Substance Policy

LuxuryTolls is committed to public safety and upholds a strict zero-tolerance policy on substance use. Drivers are strictly prohibited from consuming any intoxicating substances while providing transportation services. If you suspect your driver may be under the influence of drugs or alcohol, please request that they end the trip immediately.

Upon ending the trip, the driver must report to the office for evaluation. A positive test result will lead to immediate removal from service. LuxuryTolls regularly reviews and updates this policy to ensure the highest safety standards.

LuxuryTolls Management

682-408-7110

File a Complaint: Contact 311 Information, City of Dallas

Ground Transportation Regulation Division

  • 3448 W. Mockingbird Lane, Dallas, TX 75235

  • Phone : 214-670-3161

  • 1201 W. Airport Fwy, Suite 255, Euless, Tx 76040

ADA WHEELCHAIR POLICY.​Wheelchair-accessible vehicles are available upon request.Luxurytolls Services will meet and exceed both federal and state ADA requirements.Whenever possible, luxurytolls Services will accommodate wheelchair customers.

 
Scroll to Top